Frequently asked questions

Works with both. No WhatsApp Business API required. If you can open WhatsApp Web in a browser, Syncdo works with it.

Your messages are processed by AI to detect intent and generate replies, but we never store message content permanently. Lead data is stored securely and encrypted. We never sell or share your data.

Syncdo works inside WhatsApp Web in your browser — the same way you'd use WhatsApp in any browser tab. No automation bots, no bulk messaging, no unofficial channels. Your usage stays natural and human-driven.

No migration needed — Syncdo adds contacts automatically as you open chats. You can also import a CSV if you have an existing list.

No. Syncdo only processes conversations with contacts you've explicitly added as leads in the CRM. Your personal chats and any contacts you haven't added to Syncdo are never read, stored, or processed.

Yes. Growth plan supports 3 team members, Pro supports 8. Each team member registers their own WhatsApp number.

Your account switches to the Free plan automatically. Your data is preserved. Upgrade anytime to restore full access.

Yes, upgrade or downgrade anytime from your dashboard settings. Changes apply immediately.

All major credit and debit cards, plus UPI for India-based businesses.

The 14-day free trial exists specifically so you can evaluate before paying. After payment, we don't offer refunds, but you can cancel anytime and keep access until your billing period ends.

You'll get a notification to upgrade. Your existing data stays safe — you just won't be able to add new contacts until you upgrade or remove some.

About 5 minutes. Create your account, install the Chrome extension, open WhatsApp Web, and enter your API key to connect. Syncdo starts detecting intent and tracking your leads immediately.

No, team member limits are based on your active plan each month, not cumulative.