Save the answers you send all day — prices, order confirmations, payment reminders — as templates that fill in each customer's name and details automatically. Attach your catalogue too. Send a polished, personal message without typing it again.
Price Enquiry Reply
Hi {{name}}, thanks for your interest! It's ₹{{price}} per unit — shall I confirm your order?
Order Confirmation
Hi {{name}}, your order is confirmed — {{qty}} units. Thank you!
The same price answer. The same order confirmation. The same 'here are our timings.' You retype it, get a detail wrong, forget to attach the catalogue, and it comes out a little different — and a little less polished — every single time.
The answers don't change. So why type them again? Save them once, send them personal, every time.
Build templates for the replies you send most, with merge fields like {{name}} and {{company}} that fill in each customer's details automatically. Attach your product catalogue PDF or photos to any template. Organize them by category, find the right one fast, and send a polished, personal message in one tap — no retyping, no copy-paste.
Price Enquiry Reply
Hi {{name}}, thanks for your interest! It's ₹{{price}} per unit — shall I confirm your order?
Order Confirmation
Hi {{name}}, your order is confirmed — {{qty}} units. Thank you!
Quick replies save time but read like a robot. Syncdo templates fill in each customer's own details, so a reply you send in one tap still greets them by name and speaks to their order. Speed and a personal touch — you don't have to choose.
A template is for one conversation: you are in a chat, you pick it, the details fill in, you send. That works on every plan, up to three saved templates on Free.
Sending the same template to a filtered segment — everyone in a city, everyone at a stage — is a different feature with its own controls and its own safety limits. It is on Essentials and up. See how personalized sends work →
Yes. Merge fields like {{name}} and {{company}} fill in automatically for each contact, so every message is personal.
Yes — attach your catalogue PDF or product photos to any template and they go out with the message.
Yes. Tweak the wording for one customer without changing the saved template.
Yes. Open a contact in the Syncdo phone app, pick a template, and the merge fields fill in with that customer's details. You see the finished message before WhatsApp opens — the same text that will be sent, not a preview that might differ from it.
Three on the free plan, and unlimited on Essentials and Intelligence. Your library starts empty — templates are the replies you save, not a set we provide.
By category, so you can browse or search and find the right reply in seconds.
Save your best replies once — send them personal, every time.
✓ Free plan ✓ No credit card to start ✓ Setup in 5 minutes