Cooby syncs WhatsApp into your CRM. Syncdo is your CRM.
Cooby is a bridge, not a CRM. It syncs your WhatsApp conversations into a CRM you already have and already pay for — HubSpot on Starter, or Salesforce higher up. Take that CRM away and there is no pipeline underneath, nowhere for a deal to live, and no follow-up system.
That is why the sticker prices are not comparable. Cooby Starter is $20.99/user/month, or $15.99/user/month billed annually — genuinely less per seat than Syncdo. But it is the price of the sync layer, and you are also paying for HubSpot underneath. Syncdo's $19/user/month, billed annually is the entire bill.
Cooby's Starter also caps synced messages at 6,000 per user per month, and excludes group chats and historical sync — limits that matter if WhatsApp is where your business actually happens rather than a channel you occasionally log.
Syncdo is the CRM, and it lives inside WhatsApp Web. Pipeline, deals, notes, follow-up reminders, AI drafts and summaries are built in. Nothing to connect, nothing underneath.
| Feature | Syncdo | Cooby |
|---|---|---|
| Standalone CRM (works without another CRM) | ✓ | — (Starter requires HubSpot; higher tiers, Salesforce) |
| Visual pipeline | ✓ | — (lives in your connected CRM) |
| Deals with values and won/lost | ✓ | — (in your CRM) |
| AI draft reply | ✓ | – |
| AI conversation summary | ✓ | – |
| Follow-up reminders | ✓ | – |
| Message templates | ✓ | ✓ |
| Personalized send to filtered contacts | ✓ | ✓ |
| Synced message limit | No cap on stored conversations | 6,000/user/month on Starter |
| Group chats & historical sync | Included | — (excluded on Starter) |
| Phone app with push reminders | ✓ | — (mobile app for WhatsApp inbox, not a CRM) |
| Entry price (annual) | $19/user/month, billed annually | $15.99/user/month, billed annually ($191.88/yr) |
| Entry price (monthly) | $29/user/month, billed monthly | $20.99/user/month, billed monthly |
| Second tier | Intelligence — $29/user/month, billed annually | Growth — $25.49/user/month, billed annually |
| CRM subscription needed underneath | None | HubSpot or Salesforce, billed separately |
| Setup required | Install extension, sign up | Install extension + connect and pay for HubSpot/Salesforce |
Cooby pricing and plan details: From cooby.co's public pricing page. Checked 1 September 2026. Competitor pricing changes without notice — verify directly with the provider.
Cooby's listed price covers the sync layer. The CRM it syncs into is a separate subscription, billed on its own — so comparing sticker prices compares one company's whole product against another's connector.
Syncdo
$19/user/month, billed annually
That's it. No other subscription required.
Cooby + a CRM
Cooby Starter — $15.99/user/month, billed annually
Syncdo is a complete CRM. There's nothing else to add.
From cooby.co's public pricing page. Checked 1 September 2026. Competitor pricing changes without notice — verify current pricing directly with each provider before deciding.
If your team already runs on HubSpot or Salesforce and that is not changing, Cooby does something Syncdo deliberately does not: it keeps WhatsApp activity flowing into the CRM your reporting, workflows and forecasting already live in. That is a real problem and Syncdo does not solve it — Syncdo replaces the CRM rather than feeding one. Cooby's Chrome extension is also well built, and their inbox views are genuinely good at triaging a busy WhatsApp account.
Not per seat, at entry — Cooby Starter is $15.99/user/month billed annually, against Syncdo Essentials at $19/user/month, billed annually. It is cheaper in total, because Cooby's Starter needs HubSpot underneath and that is billed separately. Compare the whole bill, not the sticker.
Yes. Syncdo adds contacts as you open chats in WhatsApp Web, and you can import an existing list by CSV.
No — and it doesn't integrate with HubSpot or Salesforce either. Syncdo replaces the need for a separate CRM rather than syncing to one. If you need your WhatsApp activity inside an existing CRM, Cooby is built for that and Syncdo is not.
Then Cooby may well be the better fit. Syncdo is for businesses whose CRM is WhatsApp — if your pipeline, reporting and forecasting already live in HubSpot, a tool that feeds it is solving your actual problem.
No HubSpot underneath, no message cap, nothing else to connect before you can track a lead.
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