Before you reply, Syncdo reads the whole thread and tells you what the customer wants, what's pending, and the last thing that happened. No scrolling back through two hundred messages to remember who this is.
AI Summary
Wants
Pricing on 50 units, delivery before month end.
Pending
Revised quote after the bulk discount was agreed.
Last
You promised the quote by Friday. They said thanks.
Read from 214 messages you didn't have to scroll back through.
A customer replies to a chat from three weeks ago. Now you're scrolling up through two hundred messages trying to remember what they ordered, what you quoted, and what you promised. By the time you've pieced it together, five minutes are gone — and you still have forty other chats waiting.
You shouldn't have to re-read a month of chat to answer one message. A summary catches you up in seconds.
One tap on any chat and Syncdo gives you a short, segmented summary: what the customer wants, what's still pending, and the last thing that happened. No scrolling, no re-reading — you walk into the reply already knowing where things stand. It reads the full history so you don't have to, and keeps the summary on the lead until you refresh it.
AI Summary
Wants
Pricing on 50 units, delivery before month end.
Pending
Revised quote after the bulk discount was agreed.
Last
You promised the quote by Friday. They said thanks.
Read from 214 messages you didn't have to scroll back through.
The summary is something you ask for, not something that appears. Tap Analyse on a conversation and Syncdo reads its history and writes the three lines; the result stays on that lead so it is there next time you open the chat, and you refresh it when you want it current. Open a chat nobody has analysed and there is nothing there yet — which is the honest version, and it means you are never paying for AI to read conversations you did not ask about.
It summarises one conversation at a time — the thread with that customer. It is not a digest of your whole account, and it does not read chats with people you have not added as leads. Summaries are on the Intelligence plan, with AI drafting and the Knowledge Base.
Three things: what the customer wants, what's still pending, and the last thing that happened in the conversation.
You run it once per conversation and it stays on the lead, so it is there the next time you open that chat. Hit refresh whenever you want it brought up to date.
It reads the conversation with that customer to summarize it for you — so you don't have to scroll back yourself.
Intelligence. Conversation summaries, AI draft replies and the Knowledge Base are all on that plan; Free and Essentials give you the CRM without the AI layer.
No. You run it per conversation, and the result is stored on that lead until you refresh it. Chats you have not added as leads are never read.
English, Hindi, and Hinglish — however your conversations actually happen.
Know where every conversation stands — in three lines.
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