The extension is where the work happens — a real CRM inside WhatsApp Web, so you never leave the chat. The dashboard is where you set things up and see how you are doing. And your phone makes sure nothing is missed when you are away from the desk.
Inside WhatsApp Web
No switching appsSyncdo adds a panel inside WhatsApp Web. Move a lead through your own stages, add a note, set a follow-up, read the whole history — without opening anything else or losing your place in the conversation.
Leads
Rajesh Kumar
Follow-up: Today
Suresh Traders
Follow-up: Tomorrow
Patel Hardware
Follow-up: Fri
Inside WhatsApp Web
Write less, close moreSyncdo reads the whole thread and your Knowledge Base — your prices, your policies, your answers — and drafts a reply ready to send. Review it, change a word if you want, insert it into the composer in one click.
✨ Draft Reply
Inside WhatsApp Web
Catch up instantlyTap Analyse on a conversation you haven't seen in weeks and Syncdo reads the whole history for you: what the customer wants, what's still pending, and the last thing that happened. It stays on the lead until you refresh it.
AI Summary
Wants
Pricing on 50 units, delivery before month end.
Pending
Revised quote after the bulk discount was agreed.
Last
You promised the quote by Friday. They said thanks.
Read from 214 messages you didn't have to scroll back through.
Inside WhatsApp Web
Nothing slipsSet a follow-up on any conversation in seconds — an hour, tomorrow morning, a date you pick. Overdue ones surface first, and when one falls due your phone tells you. Three types out of the box, and you can add your own.
Follow-ups
1 overdue
Verma Distributors
Overdue by 2 days
Anand Supplies
Today, 3:00pm
Patel & Co
Tomorrow, 10:00am
Inside WhatsApp Web
Send in secondsSave the replies you send most as templates, with merge fields like {{name}} and {{company}} that fill in each customer's own details, and your catalogue attached. Organise them by category and send a polished message in one tap.
Price Enquiry Reply
Hi {{name}}, thanks for your interest! It's ₹{{price}} per unit — shall I confirm your order?
Order Confirmation
Hi {{name}}, your order is confirmed — {{qty}} units. Thank you!
Inside WhatsApp Web
Reach the right customersFilter your contacts down to who should hear something — by stage, city, product interest, or any field you keep — then send each of them their own version of a template, from your own WhatsApp, one at a time.
Price Enquiry Reply
Hi {{name}}, thanks for your interest! It's ₹{{price}} per unit — shall I confirm your order?
Order Confirmation
Hi {{name}}, your order is confirmed — {{qty}} units. Thank you!
In the dashboard
Know where you standThe dashboard is where you set Syncdo up and see how you are doing. Deals sit on a board in your own stages, each with a value and a won or lost outcome, so "how much is closing this month" has an answer instead of a guess. Every stage change, reassignment and field edit is recorded with who made it and when.
Deals
₹13.8L open
₹4.2L
Sunrise Traders
₹2.4L
Patel & Co
₹1.8L
₹6.5L
Verma Distributors
₹6.5L
₹3.1L
Anand Supplies
₹3.1L
Activity
Priya moved Anand Supplies to Won · 2h ago
Rahul reassigned Patel & Co · yesterday
In the dashboard
Teach it your businessType a fact the way you would say it to a new employee — your rates, your payment terms, your delivery policy. Syncdo confirms what it understood, stores it, and every AI draft from then on follows it instead of inventing an answer.
Teach AI
“we give 8 percent off if they order more than 100 units”
Got it — saved under Pricing/Rates.
Saved knowledge
Bulk orders above 100 units get 8% off list.
30% advance, balance on delivery. No credit under ₹50,000.
Delivery is 3–5 working days within the state.
Nine categories, from pricing and payment terms to reply rules.
In the dashboard
ReportingNew leads, deals won, follow-ups completed — each compared against the period before. Plus what is waiting on you right now, which is a different kind of number and is shown differently rather than given an invented trend.
This month
vs previous 30 days
38
+6
New leads
9
+2
Deals won
51
−4
Follow-ups completed
Right now
17
Awaiting reply
3
Overdue
12
No next step
In the dashboard
Housekeeping, fastFilter the contacts table, tick the rows, pick a field and apply. Stage, owner, or any field you keep — updated together instead of one record at a time, with skips reported rather than swallowed.
22 updated, 2 skipped. Two contacts have no open deal, so their deal stage was left alone.
On your phone
Away from the deskInstall Syncdo on your phone and a follow-up falling due arrives as a notification. Open it and the lead is there — their stage, their deal, their history. Send a template with the details already filled in, or tap to call.
Follow-up due
Verma Distributors — send the revised quote
Verma Distributors
Ready to send
Hi Rakesh, sharing the revised quote for 50 units at ₹210 each.
On your phone
Straight to the diallerOpen a lead on your phone and tap call — your own dialler opens with their number already in it. No scrolling a chat for the number, no copying, no retyping a digit wrong.
Follow-up due
Verma Distributors — send the revised quote
Verma Distributors
Ready to send
Hi Rakesh, sharing the revised quote for 50 units at ₹210 each.
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