A knowledge base that teaches AI your business
Type a rate or a rule once. Every draft answers from it.
- Used by sales teams in India, the UAE, Singapore, Australia and Brazil
- Free plan
- No card needed
- Live the same day
Teach it beside the chat, check it on the dashboard
Teach AI, beside the chat
A chat: type a fact, Syncdo confirms it and saves it.
Paste a rate sheet
Each line becomes a fact under Pricing/Rates.
Nine categories
Products, pricing, payment terms, policies, reply rules and more.
On the dashboard
Review, edit, switch off or remove any fact.
For the owner
Every rep's drafts follow the same rules.
Your rules, in every draft
Drafts read your facts first. A workspace that teaches its rates and rules gets replies that sound like the business.
- Say it the way you'd tell a new hire.
- Syncdo repeats it back before saving it.
- Switch a fact off without deleting it.
It feeds the drafts you send.
It shapes each draft you read and send; customers see only what you send.
Review it now and then
A rate taught six months ago is still used today. Check the list on the dashboard: a stale fact is worse than none.
Questions, answered
What is an AI knowledge base?
It's the set of facts an AI answers from: your rates, rules and policies. In Syncdo, every draft reply uses it.
Do my customers ever see it?
No. Only the AI reads it, when it drafts a reply for you. Nothing in it is shown to the person you're messaging.
What should I put in it?
Short facts and rules: rates and discounts, payment and credit terms, delivery policy, standard answers, and how replies should sound.
How do I add facts?
In the Teach AI tab beside a chat, or on the dashboard: one fact at a time, or a pasted rate sheet.
Can I change or remove a fact?
Yes, on the dashboard: edit its text or category, switch it off, or remove it.
Does it learn from my edits to drafts?
No. Teach a fact instead, and every draft from then on uses it.
Which plan do I need?
Intelligence. Essentials and Free have the full CRM without the AI.
Tell it once. It answers that way every time.
Free plan · No card needed · Live the same day