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Rep and telecaller · Android app

Call through your list with the Rapid Dialer

The Rapid Dialer lets you call one lead, then move to the next lead without going back to the list. Use it when you work through a list of leads one after another. You tap Call every time. The phone never dials on its own.

Which plans have this: On the Essentials and Intelligence plans, Call places the call from your work SIM. On Free, Call opens your phone's dialler with the number ready, and you press call. Either way, every call with a lead is logged on it, on Android phones.

Steps

  1. 01

    In the Syncdo app, open the menu and tap Contacts.

  2. 02

    Tap the lead you want to call.

  3. 03

    Tap Call.

    On a paid plan, after a moment Syncdo shows Calling… for 3 seconds (tap Cancel to stop it), then the call goes out from your work SIM. If "Display over other apps" or the phone-call permission is off, a Syncdo notification shows instead: tap it to call. On Free, Call opens your phone's dialler with the number ready.

  4. 04

    Tap the next arrow beside your place in the list, such as "3 of 20".

    Tap Call again.

  5. 05

    Every call lands on the lead's timeline with how long it lasted and how it went.

Syncdo on Android, the Rapid Dialer: a lead opened from the list, 1 of 15, with Call at the bottom and the arrow to the next lead
Video coming soon

Questions, answered

How do I call a lead from the Syncdo app?

In the Android app, open the menu, tap Contacts, tap a lead and tap Call. That is the Rapid Dialer: when the call ends, pick the outcome, then use the next arrow beside your place in the list (such as "3 of 20") to go to the next lead. Every call lands on the lead's timeline with how long it lasted and how it went. On the paid plans, after a moment Syncdo shows Calling… for 3 seconds (tap Cancel to stop it), then the call goes out from your work SIM (without the "Display over other apps" or phone-call permission, tap the Syncdo notification instead); on Free, Call opens your phone's dialler with the number ready.

Does the Rapid Dialer dial the next lead by itself?

No. After a call, tap the next arrow beside your place in the list, then tap Call for the next lead. You start every call yourself.

Why does Call open my phone's dialler instead of calling?

On Free, or when Syncdo cannot confirm your plan, Call opens your phone's dialler with the number ready. Press call there. The call is still logged on the lead.

Next: Call a lead from the dashboard and log how it went

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