Add a lead from another country
You add a lead whose number has a different country code, and Syncdo reads it correctly. Use it when a customer lives abroad or gives you an international number.
Which plans have this: On every plan, including Free. Free holds up to 100 leads.
Steps
- 01
In Contacts, click Add Lead.
- 02
Click the flag at the start of the Phone field and search by country name or code.
- 03
Check Will be saved as … under the Phone field.
- 04
Add a name and a stage, then click Add Lead.
If the number is already a lead, Syncdo tells you first.
Other ways to do this
- Add a lead from a chat (WhatsApp Web)
- Add unsaved chats as leads (WhatsApp Web)
- Add a caller as a lead (Android app)
Questions, answered
How do I add a lead with a foreign number?
In Contacts, click Add Lead, then click the flag at the start of the Phone field and search by country name or code. Check the Will be saved as … line under the field, add a name and a stage, and click Add Lead. If the number is already a lead, Syncdo tells you first.
How is a number without a country code read?
With your workspace's default country, set in Settings under General. A number typed with + and its own code, like +91 98765 43210, is taken exactly as given.
I added a number that was already a lead in the dashboard. Did it make a second lead?
No. Syncdo updates the lead you already have and never makes a second one. If the number belongs to a colleague, Syncdo says so and does not move it to you.